Seamless integration of authID’s Proof and Verified solutions helps enterprises reduce fraud at the call center DENVER, CO, Nov. 22, 2024. To combat ATO attempts at the call center, today’s businesses need a way to deterministically validate a customer’s identity while still providing a smooth customer experience. authID has worked with Zendesk to combine its highly accurate and fast identity verification and authentication solutions with Zendesk’s contact center solution to reduce ATO fraud while maintaining a human connection.